OFFICE OF KNOWLEDGE FOR CHANGE AND ADVANCEMENT

OFFICE OF KNOWLEDGE FOR CHANGE AND ADVANCEMENT

ISO 9001:2015

ISO 9001:2015



Download link: Standard MS ISO 9001 2015




STANDARD OPERATING PROCEDURES IN IIUM

Quality Manual

No.  Document No.ProcedureVersion No.Revision No.Effective Date/Revision Date
1. Quality ManualQuality Manual
0401Jul. 2019
2.
IIUM Organisational Structure         IIUM Organisational Structure - BOG No. 54
--Oct. 2019
3.


Memorandum and Articles


Memorandum and Articles of Association of IIUM 2015


-


-


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General Procedures

No. Document No. ProcedureVersion No.Revision No.Effective Date/Revision Date
1.IIUM/GENERAL PROCEDURE/01                       Management Review Meeting                           
0301Mar. 2019
2.IIUM/GENERAL PROCEDURE/02Control of Records  0300Mar. 2019
3.IIUM/GENERAL PROCEDURE/03Control of Documents
0301Mar. 2019
4.IIUM/GENERAL PROCEDURE/04Internal Audit0301Mar. 2019


Academic Management and Admission Division (AMAD)

No.Document No.ProcedureVersion No.Revision No.Effective Date/Revision Date
1.
IIUM/TNL/UG/AMAD/01
Admission Procedure Into Undergraduate Programme for Applicants with International Qualifications 
02


01


Sept. 2015

2.
IIUM/TNL/UG/AMAD/01-1

Admission Procedures into Undergraduate Programme for IIUM CFS Students

0201Sept. 2015
3.
IIUM/TNL/UG/AMAD/01-2 

Admission Procedures into Undergraduate Programme for Applicants with Double Degree Qualifications
02


01


Sept. 2015
4.

IIUM/TNL/UG/AMAD/01-3                            Admission Procedures into Undergraduate Programme for Special Intake 'Program Pensiswazahan Guru' from BPG, KPM
02

01

Sept. 2015
5.

IIUM/TNL/UG/AMAD/01-4                    Admission Procedures into Undergraduate Programme for STPM/STAM/Asasi UiTM/PASUM/Diploma Qualification (Chanel UPU)

02


01

Sept. 2015
6.

IIUM/TNL/UG/AMAD/01-5
 
Admission Procedures into Undergraduate Programme for Local-on-Line Application (OM)
02

01

Sept. 2015
7.IIUM/TNL/UG/AMAD/02Handling of Interview for Admission into Undergraduate Programme
0201Sept. 2015
8.

IIUM/TNL/UG/AMAD/03           Preparation for Enrolment Exercise for Direct Intake Undergraduate Students

02

01

Sept. 2015

9.IIUM/TNL/AMAD/04Course Scheduling0201Sept. 2015
10.IIUM/TNL/AMAD/05Course Offering0201Sept. 2015
11.IIUM/TNL/AMAD/06Course Registration0201Sept. 2015
12.IIUM/TNL/AMAD/07Preparation of New Course Outlines0201Sept. 2015
13.IIUM/TNL/AMAD/08Monitoring of Student's Attendance0201Sept. 2015
14.IIUM/TNL/AMAD/09Assessment of Students0201Sept. 2015
15.IIUM/TNL/AMAD/10Continuous Assessment Mark (CAM) 0201Sept. 2015
16.IIUM/TNL/AMAD/11Preparation of Examination Question Papers0201Sept. 2015
17.IIUM/TNL/AMAD/12Marking and Grading of Answer Script and Submission of Final Grades/Results0201Sept. 2015
18.IIUM/TNL/AMAD/13Conduct of the Examination0201Sept. 2015
19.IIUM/TNL/AMAD/14Preparation of the End of Semester Examination Timetable0201Sept. 2015
20.IIUM/TNL/AMAD/16Handling Complaints: Teaching Equipment & Physical Facilities0201Sept. 2015
21.IIUM/TNL/AMAD/19Handling of Appeal for Rechecking of Answer Scripts0201Sept. 2015
22.IIUM/TNL/AMAD/20Readmission Process0201Sept. 2015
23.IIUM/TNL/AMAD/21Evaluation and Verification of Graduating Students0300Sept. 2019

Centre for Postgraduate Studies

No.  Document No.      Procedure Version No.Revision No.Effective Date/Revision Date
1.IIUM/TNL/PG/01  Application for Admission into IIUM Postgraduate Programme
0301Jan. 2019
2.IIUM/TNL/PG/02Appeal for Admission into IIUM Postgraduate Programme
0301Jan. 2019
3.IIUM/TNL/PG/03Application for Change of Programme between the Centre of Studies0301Jan. 2019
4.IIUM/TNL/PG/04Application for Change of Programme within the Centre of Studies
03
01Jan. 2019
5.IIUM/TNL/PG/05Application for Deferment of Enrollment
03
01Jun. 2019
6.IIUM/TNL/PG/06Programme Offering
0301Jan. 2019
7.IIUM/TNL/PG/07New Student Enrollment
0301Jan. 2019
8.IIUM/TNL/PG/08Appeal for Change of Mode of Programme
0301May 2019
9.    IIUM/TNL/PG/09Appeal for Change of Study Status
0301May 2019
10.IIUM/TNL/PG/11Application for Leave of Absence
0301May 2019
11.IIUM/TNL/PG/12Application for Transfer Credit and Exemption of Courses
0301May 2019
12.IIUM/TNL/PG/13Course Registration
0301May 2019
13.IIUM/TNL/PG/14Research Progress Report0301May 2019
14.IIUM/TNL/PG/15Nomination and Appointment of External Examiner (PhD)0301Apr. 2019
15.IIUM/TNL/PG/16Nomination and Appointment of External Examiner (Master - by Research)0301Apr. 2019
16.IIUM/TNL/PG/18Handling of PTEM (Post Thesis Examination Meeting)0301Feb. 2019
17.IIUM/TNL/PG/19Preparation for Examination and Updating Graduation Status for Mode by Coursework Only0301May 2019
18.

IIUM/TNL/PG/20

Updating Graduation Status for Mode by Coursework and by Research only and Preparation for Convocation Ceremony03

01

May 2019

19.IIUM/TNL/PG/21Approval of Students Activities0301Jan. 2019
20.IIUM/TNL/PG/22Approval Sponsorship Presenting Paper in Local Conference0301Jan. 2019
21.IIUM/TNL/PG/23Application for Postgraduate Assistantship0301Mar. 2019

Research and Publication

No.Document No.ProcedureVersion No.Revision No.Effective Date/Revision Date
1.IIUM/RIU/01  Application of Research Project0200Jan. 2016
2.IIUM/RIU/02Approved Application for Research Grant                       
0200Jan. 2016
3.IIUM/RIU/03Monitoring of Research Progress
0200Jan. 2016
4.IIUM/RIU/04Completion of Project
0200Jan. 2016
5.IIUM/RIU/05Application of Research Assistant
0200Jan. 2016
6.IIUM/RIU/06Overseas Travelling
0200Jan. 2016
7.IIUM/RIU/07Application for Realllocation of Budget
0200Jan. 2016
8.IIUM/RIU/08Handling of Research Project
0200Jan. 2016
9.IIUM/GMU/01
Travelling Advancement
0200Sept. 2017
10.IIUM/GMU/02Travelling Clain and Advancement Reconciliation                        
0200Sept. 2017
11.IIUM/GMU/03Procurement - Issuance of Purchase Order
0200Sept. 2017
12.IIUM/GMU/04Purchase Order Payment and Payment of Invoice                                    
0200Sept. 2017
13.IIUM/GMU/05Research Advancement
0200Sept. 2017
14.IIUM/GMU/06Reconciliation of Research Advancement0200Sept. 2017
15.IIUM/GMU/07Reimbursement and Direct Payment0200Sept. 2017
16.IIUM/GMU/08Purchase of Asset and Equipment0200Sept. 2017
17.IIUM/GMU/09Appointment of Experts Under Vote 290000200Sept. 2017
18.  IIUM/GMU/10    Verification of Publication0200Sept. 2017

Student Development

No.Document No.   ProcedureVersion No.Revision No.Effective Date/Revision Date
1.IIUM/STADD/01  APPLICATION FOR KHAIRAT/FINANCIAL ASSISTANCE
23Mar. 2018
2.IIUM/STADD/02GROUP PERSONAL ACCIDENT (GPA) TAKAFUL CLAIM
23Mar. 2018
3.IIUM/STADD/03TRANSPORTATION SERVICES
23May 2018
4.IIUM/STADD/04TAARUF/ORIENTATION WEEK 23May 2018
5.IIUM/STADD/05STUDENTS' REPRESENTATIVE COUNCIL ELECTION (MANUAL VOTING)
22May 2018
6.IIUM/STADD/06APPROVAL OF PROPOSAL (STUDENT ACTIVITIES)23May 2018
7.

IIUM/STADD/07

APPOINTMENT AND RE-APPOINTMENT OF LECTURER/TRAINER/INSTRUCTOR/FACILITATOR (LTIF)2

2

Apr. 2018

8.IIUM/STADD/08
MODULE DEVELOPMENT AND REVIEW51May 2018
9.IIUM/STADD/09BOOKING OF SPORTS FACILITIES11May 2018
10.IIUM/STADD/10USAGE OF HIGH PERFORMANCE GYMNASIUM11May 2018
11.IIUM/STADD/11IIUM MUSTANGS COACH APPLICATION AND APPOINTMENT POLICY11May 2018
12.IIUM/STADD/12CONDUCTING OF SWIMMING CLASS11May 2018

Residential Services Division

No.Document No.Procedure                                                                               Version       Revision    Effective
Date/Revision Date
1.IIUM/FD/RSD/01Appointment of New Business Operator0303Jan. 2019
2.IIUM/RSD/02Renewal and Extension of Business Operator0301Jan. 2019
3.IIUM/RSD/03Booking of Venues External Users0300Apr. 2019
4.IIUM/RSD/04Booking of Campus Bazaar (Short Term Rental)0301Jan. 2019
5.IIUM/RSD/05Mahallah's Room Preparation0300Jun. 2019
6.IIUM/RSD/06Registration of Senior Student0300Jun. 2019
7.IIUM/RSD/07Registration of New Students0300Jun. 2019
8.

IIUM/RSD/08

Handling of Facilities and Maintenance Complaints at Mahallah                                                                  03

00

Dec. 2018

Counseling and Career Services Centre (CCSC)

No.Document No.ProcedureVersion       Revision    Effective 
Date/Revision Date
1.IIUM/CCSC/1Referred Case0303Mar. 2019
2.IIUM/CCSC/2Voluntary Case0303Mar. 2019
3.IIUM/CCSC/3Career Related Programmes                                                                    0300Mar. 2019

Management Services Division

No. Document No.     ProcedureVersion  Revision  Effective Date
1.IIUM/MSD/01Recruitment for Academic Staff0300Jan. 2019
2.IIUM/MSD/02Renewal of Contract (Academic Staff)0300Jan. 2019
3.IIUM/MSD/03Recruitment of New Administrative & Technical Staff0300Jan. 2019
4.IIUM/MSD/04Renewal of Contract for Administrative & Technical Staff)                 
0300Jan. 2019
5.IIUM/MSD/05Payment of Non-fixed Allowance Claim
0300Apr. 2019
6.IIUM/MSD/06Annual Salary Increment
0300Apr. 2019
7.IIUM/MSD/07Processing study leave for Academic Staff0300Aug. 2015
8.IIUM/MSD/08Processing Sabbatical Leave for Academic Staff0300Aug. 2016
9.IIUM/MSD/09Study Leave (P&M)0300Aug. 2016
10.IIUM/MSD/10Training for Admin and Technical Staff0300Apr. 2019
11.IIUM/MSD/11Confirmation in Service0300Apr. 2019
12.IIUM/MSD/12Promotion for Administrative staff0300Apr. 2019
13.IIUM/MSD/13Promotion for Academic Staff0300Apr. 2019
14.IIUM/MSD/14Full Pay Hajj Leave0300Feb. 2016
15.IIUM/MSD/15Unpaid leave Half Pay Leave0300Feb. 2016
16.IIUM/MSD/16Resign Shortening Contract Terminate & Opt Retirement0300Feb. 2016
17.IIUM/MSD/17Apply Benefit and Asst Khairat Fund0300Feb. 2016
18.IIUM/MSD/18Processing Ihsan Indicators Submission for all staff0300Apr. 2019
19.IIUM/MSD/19Processing APAR for Submission for all staff                0300Apr. 2019
20.IIUM/MSD/20Processing AWOL and Monitoring Attendance for all staff0300Apr. 2019
21.IIUM/MSD/21Processing Performance Improvement Plan for all staff                   0300Apr. 2019
22.IIUM/MSD/22Corporate Secretarial Functions0300Apr. 2019

Information Technology Division

No.Document No.ProcedureVersion No.Revision No.Effective Date
1.IIUM/ITD/01Management of IT Change0203Mar. 2018
2.IIUM/ITD/02Management of IT Problem0202Apr. 2017
3.IIUM/ITD/03Management of ICT Loan0201Apr. 2017
4.IIUM/ITD/04Management of Performance Monitoring and Capacity Planning                 0202Mar. 2018
5.IIUM/ITD/05Management of IIUM Computing System (ICS)0201Apr. 2017
6.IIUM/ITD/06Product Training0201Apr. 2017
7.IIUM/ITD/07Management of IT Projects0202Apr. 2017
8.IIUM/ITD/08Management of IT Proof of Concept0202Apr. 2017
9.IIUM/ITD/09Managing Quality Test and UAT0200May 2018
10.IIUM/TNL/29Management of IT Service Request and Incident0202Apr. 2017
11.IIUM/TNL/30Provision of Support for Seasonal Activities0203Jun. 2018
12.IIUM/TNL/31Data Backup0201Apr. 2017
13.IIUM/TNL/32Management of Data Centre0202Apr. 2017


Office of Security Management

No.Document No.ProcedureVersion No.Revision No.Effective Date
1.IIUM/OSEM/PROC/01Prosedur Kawalan Akses0102Oct. 2018
2.IIUM/OSEM/PROC/02Prosedur Tugas Rondaan Keselamatan0102Oct. 2018
3.IIUM/OSEM/PROC/03Prosedur Pengendalian Kesalahan Trafik 0102Oct. 2018
4.IIUM/OSEM/PROC/04Prosedur Siasatan Dalaman0102Oct. 2018
5.IIUM/OSEM/PROC/05Penyelenggaraan Kenderaan0100Oct. 2019
6.IIUM/OSEM/PROC/06Pengurusan Bilik Gerakan0100Oct. 2018
7.IIUM/OSEM/PROC/07  Pengeluaran Kad Staf, Pas Pelawat dan Lain-Lain                          0100Oct. 2019
8.IIUM/OSEM/PROC/08Pengurusan Latihan, Kursus dan Aktiviti OSEM0100Oct. 2019


1. KCDIOs Quality Manager

QMS Quality Manager

2. Internal Auditor
ISO 9001:2015 Internal Auditor
3. SFS Report
SFS Report Sem. 2 2017/2018
SFS Report Sem. 1 2018/2019
SFS Report Sem. 2 2018/2019

4. Internal Audit Findings 2018

Internal Audit Findings 2018

5. External Audit Report 2018

               Recertification Audit Report 2018

6. External Audit Report 2019

Surveillance Audit Report 2019

7. Academic Quality Assurance Liaison (AQAL)List AQAL