RESIDENTIAL AND SERVICES DEPARTMENT

RESIDENTIAL AND SERVICES DEPARTMENT

FAQ

FAQ


Complaint

How to channel my complaint?

Your complaint related to maintenance can be channeled at link. https://docs.google.com/forms/...

I am a Middle East student, where can I get the International food on campus?

At Gombak campus we have a few International food outlets that cater for International students & staff ranging from Asian favorites to Western and Middle East cuisine.

Is there any food available during the semester break or public holiday?

The food outlets/ cafeterias will be opened based on rotational schedule and this schedule will be pasted at all strategic notice board as well as at all mahallah’s notice boards.

University Campus Bazaar

How to apply for university campus bazaar?

The campus Bazaar stall is divided into two categories: student bazaar & public bazaar. The application form for both type of bazaar can be purchased at the office of Residential and Services Department (RSD) that is RM 5.00 each for the public and free of charge for student. All student application must be recommended by the office of Student Development Division. All applicants must fullfill certain criteria to be eligible as the operators of campus bazaar.

How do the selections process for university campus bazaar being done?

All operators for campus bazaar will be selected by the Campus Bazaar Committee (CBC) which will meet 3 times a year.

Venue Booking

How do I book a venue at IIUM?

All applicants are required to fill up the Booking of Venues Form and submit to RSD at least five (5) working days before the event date. Please call the person in charge at 03-6421 4000 (ext. no 3232/ 4784)

What venue can I book from RSD?

Main Auditorium, Mini Auditorium and Experimental Hall, Central Complex riverside area, Multi Purpose Hall and Seminar Room at Mahallah.

Whom should I liaise with if I need to use audio visual equipment, banquet equipment and others for my event?

For internal user that require audio visual, you have to liaise with OCAP (Office of Communication, Advocacy and Promotion) or contact 03-6421 4058 and for banquet equipments please contact the office of Daya Bersih Sdn Bhd at 03-6196 5415/5418. 

Please take note that, all departments above will only entertain your request upon approval from RSD.

How to apply for business space?

RSD will make tender announcement for rental of business spaces in local newspaper/ IIUM website and announcement.